- Can the throw pillows be machine washed?
Most home decor throw pillows are machine washable on a gentle cycle, but we recommend washing in cold water and air drying to extend their lifespan. Please refer to the product label for specific instructions.
- Will the throw pillows fade or deform?
The fabrics we use have all undergone basic colorfastness and durability testing. Under normal use and washing conditions, they are unlikely to experience significant color fading or deformation.
- How long does it take for my order to ship?
Orders are usually processed and shipped on the same day after successful payment, and then enter the logistics and delivery process.
- How long will it take to receive the goods?
Within the US delivery area, shipping time is generally around 2 days, depending on the actual logistics situation.
- Do I support returns?
Yes. Returns can be requested within 30 days of receipt, provided the conditions are met.
- How long does a refund take?
After the return is approved, the refund will usually arrive within 3 days (this may vary slightly depending on the payment method).
- How to contact after-sales service?
You can contact us via customer service email or phone. We will assist with order, logistics, and after-sales related issues.
- Is delivery available to all regions?
Currently, delivery is only available to designated areas within the United States. Other regions are not yet supported.
Due to ongoing losses, the merchant has decided to clear out inventory at a loss. During this period, we are continuously optimizing our service processes to improve the overall shopping experience and response efficiency.